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Information for Landlords

We know the lettings industry inside out, with over 100 years’ experience you can trust SAB to look after your property as if it were our own. We can help with all aspects of lettings and provide service levels from let only, to fully managed. We can also help you to source the perfect buy-to-let investment property, prepare it for letting, and ensure it is compliant with the latest regulations.

If you are new to letting property or are not sure whether letting a property is for you, get in touch with us for a no obligation chat, or book a free valuation here. You can find out more about our services for landlords below.

Book an appointment with one of our Property Managers

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Services for Landlords


  • I have always liaised with Leane Doust and she has always been professional, helpful and fair. She has always replied to any contact in a very timely fashion, even when she’s not been at work. SAB are a very professional estate agent and I would highly recommend them.

  • Lovely property with good cleaning services provided by the landlord for the communal areas. Very friendly personnel to deal with. Security of the doors and windows good. The large and well equipped kitchen and bathrooms, with 2 cookers and 3 fridge freezers in the Kitchen and 3 bathrooms. I would recommend this house to any professional tenants to consider.

  • Me and my partner had an excellent experience at Sab Cambridge. Everything went smoothly and quickly. Staff was at all times super helpful. Specially Jordan! Would 100% recommend this agency :)

  • We just moved 2 weeks ago to a property managed by them. Very kind and resolutive staff, specially Thurburn who has been always willing to help us. We had a couple of problems with the washing machine and radiators, they had a very quick response to fix everything.

  • Great letting agents. I viewed a property and was moved in within two weeks, if that doesn't scream efficiency I don't know what does.


Why Sab?

Here at Sab we take pride in being an independent, family run company. We are proud to have expanded over the last 100 years yet remain small enough to ensure we provide a personal service to each of our clients.

We have experience in all areas of property, from sales and lettings to property investment and commercial management. We offer well over 100 years of experience in property and have an intricate knowledge of residential and commercial sales and lettings.

You can trust Sab to look after your property/investment as if it were our own, and we’ll do our best to ensure you have a stress free let, while also getting the best possible return on investment.

We are proud to be an environmentally conscious organisation, using a fleet of fully electric cars as well as pedal power in Cambridge on the Sab bicycle. Our aim is to continuously reduce our environmental impact.

Get in touch with the Sab team to discuss how we can help you.

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  • What happens if a tenant doesn’t pay their bills?

    If the tenancy agreement states the tenants are liable for utility bills, then the tenant is directly liable to the providers. The landlord has no liability for these bills if the tenant does not pay during their tenancy liability period.

  • What happens if a tenant doesn’t pay their rent?

    We follow a strict schedule for chasing unpaid rent and advise the landlord if we believe issuing notice to end the tenancy is advisable, or when legal action should be considered. We are fortunate enough to say this rarely happens, but it can of course be an element of risk.

  • How will I know my property is being looked after during the tenancy?

    If you employ us to provide our Fully Managed service we will be carry out routine visits and report back to you.

  • Do I need a special mortgage?

    Your mortgage company must provide you with permission to let your property, usually this means they will change your mortgage to what is known as a Buy-to-Let mortgage.

  • Do I need special insurance?

    A landlord must ensure their buildings and contents insurance provider are aware the property is being let so they can provide the correct cover. There are additional insurance options available to landlords, such as Rent & Legal protection insurance which are worth considering for peace of mind.

  • What will it cost me to use a management company?

    This depends on the area you are in and the service level that you opt for. Contact us to find out what services are available to you.

  • How can I identify a good tenant?

    We do this by asking some preliminary questions that enable us to determine if they will be a suitable tenant. Next they complete a detailed questionnaire and application process which then gets verified by running credit checks and contacting referees.

  • What does a management company do for a landlord?

    Too much to list in one short answer! Everything a landlord should be doing to ensure their property is safe and compliant to let whilst ensuring the daily tasks are covered such as managing maintenance issues, routine visits, documentation is correct, rent is collected, and invoices are paid.

  • Why should I use a management company?

    As professionals in the residential lettings industry we are trained, qualified and keep up to date with the regular changes to legislation. There are already over 150 rules and regulations a landlord must abide by in the letting of their property, and our role is to ensure these are adhered to as well as taking the time and hassle factors away from the landlord in the day to day running of lettings.

  • Complaints Procedure

    We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
    If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.

    What will happen next?

    • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

    • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

    • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

    • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
    If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

    The Property Ombudsman Ltd
    Milford House
    43-45 Milford Street
    SP1 2BP
    01722 333 306

    Please note the following:
    You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
    The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

If you have any further questions
get in touch with the Sab team
and we'll do out best to help

Contact us

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